Help

Information on accessibility, how to manage cookies and our website disclaimer.

Accessibility

This website has been designed with the needs of people with sight problems in mind, including those who use access technology to browse the Internet. We have also taken on board international guidance and best practice on web accessibility. We are committed to ensuring that this website is accessible to all users irrespective of device in use, technology or ability. This includes people with sight problems, hearing, mobility and cognitive impairments as well as users with older browsers or newer technologies such as smartphones and tablets. Checkpoints have been taken from Website Accessibility Initiative (WAI) guidelines, published by the World Wide Web Consortium (W3C). The site is tested regularly to ensure that we are working towards the standards. The site also undergoes user testing by blind and partially sighted users. We test the website using the following browsers:

Windows:

  • Internet Explorer 7, 8, 9, 10 and 11
  • Chrome 33 and 34
  • Firefox 28 and 29

Mac:

  • Chrome 33 and 34
  • Firefox 28 and 29
  • Safari 7 Mobile
  • Apple iOS - Safari 6 on iOS6 and Safari 7 on iOS7
  • Android - Default web browser and Chrome 33 Compatibility with tools

This site should be compatible with recent versions of the following screen readers:

  • Jaws
  • ZoomText
  • NVDA
  • VoiceOver
  • Window Eyes
  • Supernova screen readers
  • Magicetc

The site should also be compatible with:

  • basic operating system screen magnifiers
  • speech recognition software
  • operating system speech packages

If you have any comments and or suggestions please don't hesitate to contact us about the site by emailing patientvoicesouth.swcsu.nhs.uk

Get help

You can find guidance from the BBC about:

Website disclaimer

Copyright

The content of this website is the copyright of Patient Voice South unless stated otherwise. You may only download material for your personal use, private study, research or in-house use. You must not copy, distribute or publish any material from this website unless formal permission is obtained from the copyright holder.

Accuracy

While we have tried to compile accurate information on this site - and to keep it updated we cannot guarantee that it is 100% complete or correct.

The information provided on this site does not constitute professional advice and is subject to change.

Links

Links from this website are only provided for your information and convenience.

We cannot accept responsibility for the link sites available through the Patient Voice South website or the information found on them. A link does not imply we endorse a particular site. Neither does not linking a site imply lack of endorsement.

Availability

We cannot guarantee uninterrupted access to this website, or the sites it links to. We cannot accept responsibility for any damages, which arise from the loss of use of this information.

What are cookies?

'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a 'memory' for the website, enabling it to recognise a user and respond appropriately.

Visiting pages on this website may produce the following kinds of cookie:

  • Analytics cookies

Analytics cookies

Every time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. We use this information to improve the site.

Analytics cookies are used for statistical purposes only.

Turning cookies off

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. If you prevent your browser from accepting cookies from us then your experience of the site may be affected. 

Modern browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these setttings, the following links may be helpful.

More information about cookies

Please contact us should you have any further queries.